Payments, Deliveries & Returns

Payments

We accept PAYPAL also VISA, MASTERCARD via Paysera system; the payment is cleared within a few minutes.
Alternatively, you can also pay by bank transfer to the KVAPU NAMAI account indicated in the Order Confirmation (which can be accessed by clicking on the link in the email).
Payments made by wire transfer are accepted within 24 hours.
Once we have received your payment, we will send you the goods along with invoice to the address indicated.

Deliveries

We will dispatch your goods within 1-2 working days (during promotions and sales the time limit may increase to 3-5 working days, we appreciate your patience).

We send FREE of charge purchases over 49 Eur (valid only in Lithuania).

In Lithuania we deliver to OMNIVA parcel machines (3,5 eur) or via VENIPAK door-to-door delivery (4 eur)

For your convenience, you can pick up your online purchases in our boutiques for FREE ( 1-choose the most convenient location during the purchase process, 2-pay, 3-wait for confirmation your order is ready for pick up):

Konstitucijos pr./Kalvarijų str. 14, and PC OZAS in Vilnius.
Kaunas: Vilniaus str. 37
In Klaipėda: PC Akropolis

Abroad, our goods are delivered by AB "Lietuvos paštas" - €12 (flat rate for all countries).

Latvia and Estonia: we deliver to OMNIVA parcel machines; Latvia - 4.50 eur, Estonia - 5 eur.

Return policy

Quality cosmetics, perfumery and aromatherapy products are non-returnable. If you have any doubts about the quality, please contact the consultant who served you, or eshop@aromata.lt if you purchased online.

The aromadiffusers are guaranteed for 2 years, unless otherwise stated in the description. If you have any doubts about the quality, please contact the consultant who serviced you or eshop@aromata.lt if you purchased online.

Translated with DeepL.com (free version)