INFO-LINE phone: +370 675 80687, e-mail:

Kvapų namai Data protection and online privacy

General provisions

UAB Kvapų namai respects the privacy of consumers. We are committed to protecting the privacy of our customers by providing services, processing fairly and lawfully, and maintaining the personal information you provide.

UAB Kvapų namai follows the Law on Legal Protection of Personal Data of the Republic of Lithuania. April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) and its implementing legislation.

In this Privacy Policy, personal data is understood as the name, surname, personal identification code, address of residence and other data of a natural person as defined in the Law on Legal Protection of Personal Data of the Republic of Lithuania and the General Data Protection Regulation.

The Privacy Policy reflects Fragrance House's practices regarding the processing of customers' personal data. This Privacy Policy describes how we collect personal information, with whom we share it, and how we store it.

This privacy policy also applies if you provided personal data to UAB Kvapų namai before the entry into force of this Privacy Policy.

If you have any questions about this topic, please email email:

The links made from our website to third party websites are not the subject of this Privacy Policy. We encourage you to consult the privacy policies of the websites you visit.

Ways of gathering information
We collect the personal data of our customers using:

registration forms,
when you purchase our goods or receive services and provide your personal information in your orders and contracts,
upon submission of your personal data by email, online or otherwise.
Objectives of data collection and data collection
For the purpose of ordering, selling and delivering goods - name, surname, address, e-mail. postal address, telephone number.
For the purpose of subscribing to the newsletter - name, surname, e-mail. Postal address, city (telephone number, field of activity - optional)
For the purpose of direct marketing (with consent) - name, surname, e-mail address.
We may use your IP addresses to administer your site and diagnose potential disruptions.
If you visit our website, we also collect information that reveals the usage of our services or automatically generates visit statistics. See "Using Cookies" for more information.

Use of personal data
We use your personal data for the following purposes:

handling customer registration, inquiries,
accepting orders, concluding contracts, executing them,
providing the goods and services you have ordered,
improving the quality of its services and product range,
sending newsletters via the Mailerlite platform
We also use your aggregated personal information (to prevent the identification of a specific username):

to describe a portrait of customers,
performing an audit of the website.
Your personal data will not be transferred to third parties, except in the following cases:

if you consent to the disclosure of personal information;
to our partners providing delivery services. We will only provide such personal information to these service providers as is necessary to perform a particular service.
law enforcement institutions, other state institutions in accordance with the procedure provided for by legal acts of the Republic of Lithuania.
your personal data may be transferred to a solicitor or debt collection company for the purpose of recovering your debt or defaulting on your debts.
persons providing personal data processing services, computer systems maintenance services, accounting services, legal services, auditors and similar services to UAB Kvapų namai, but only to the extent necessary for the performance of these services.
in case of another legitimate interest, if it does not contradict the prohibitions provided for in the Law on the Legal Protection of Personal Data of the Republic of Lithuania and the General Data Protection Regulation
Direct marketing
We try to be the first to inform our customers about the information they may be interested in: special offers, news and services from the Fragrance House.

Your email email address, phone number, or other personal information providedThe tag may only be used for direct marketing purposes with your consent.

If you no longer wish your personal data to be processed for direct marketing purposes or you no longer wish to receive our newsletters and direct marketing communications, please click on the email we sent you. the "Decline All Offers" link at the bottom of the email. You can also write an e-mail to or call +370 673 16744 and indicate that you do not wish to receive offers.

When opting out of newsletters and / or direct marketing offers, you should clearly list your email. email addresses and / or phone numbers you own that you do not wish to receive direct marketing offers from.